These terms of service are entered into by and between you ("you" or "your") and Supono Holdings LTD ("Supono Holdings", "we" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms"), govern your access to and use of justmimic.ai: the justmimic.ai website, the justmimic.ai browser extension, the justmimic.ai Mac app, and any content, functionality or services offered through them (collectively, the "Service"), whether as a guest or a registered user. By using the Service, you accept and agree to be bound by these Terms. You also acknowledge that you have read and understood our Privacy Policy. If you do not want to agree to these Terms, you must not access or use the Service.
PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION (THE "ARBITRATION AGREEMENT") AND CLASS ACTION/JURY TRIAL WAIVER (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS PROVIDED, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AS WELL AS YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE ACTION OR PROCEEDING.
The Service
justmimic.ai is an AI assistant you control with your voice or by typing. At your request it can read pages and windows, click, type, fill in forms, write and reply to messages, and run tasks in your browser and on your Mac. Before it sends a message, makes a purchase, deletes something or takes a similar action, justmimic.ai asks you to confirm.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Service thereafter. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. We reserve the right to withdraw or amend the Service, and any service or material we provide on the Service, in our sole discretion without notice.
We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users. You are responsible for making all arrangements necessary for you to have access to the Service. The owner of the Service is based in the United States. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Your responsibilities when justmimic.ai acts for you
- You are responsible for the actions you ask justmimic.ai to take and the actions you confirm, including messages sent, forms submitted and purchases made on your behalf. Review what justmimic.ai shows you before confirming.
- AI can make mistakes. Answers, summaries, drafts and actions may be inaccurate or incomplete; check anything important before relying on it.
- Use justmimic.ai only with accounts, apps, websites and devices you are allowed to use, and in line with their own terms.
Accounts
You can use justmimic.ai without an account. If you sign in with Google or Apple, you are responsible for keeping access to that account secure. You must be at least sixteen (16) years old to use the Service.
Plans, billing and cancellation
- Free plan. justmimic.ai includes a free plan with weekly usage limits shown on our pricing page.
- Paid plans. Pro and Pro Max are subscriptions billed in advance, weekly or yearly, through Stripe. Prices and limits are shown before you buy.
- Automatic renewal. Subscriptions renew automatically at the end of each period at the then-current price until you cancel. We will tell you in advance of any price change.
- Cancel anytime. Cancel from "Manage plan" on our website (after signing in) or in justmimic.ai → Settings → Plan. Your plan stays active until the end of the period you paid for.
- Refunds. Payments are non-refundable except where required by law or where we decide otherwise. If something went wrong, contact support@suponoholdings.com.
- Fair use. "Unlimited" features are subject to reasonable use to protect the Service for everyone; we may limit automated or abusive use.
Your content
You are responsible for Content (as defined below) submitted in connection with your use of the Service. You represent and warrant that you have all rights and licenses necessary to submit all data, information, files, or other materials and content (collectively, "Content") that you make available to us for the purpose of utilizing the Service.
You hereby grant Supono Holdings a worldwide, non-exclusive, royalty-free license to use, copy, reproduce and process the Content, only to the extent appropriate to operate, maintain, protect, deliver and perform the Service for you, enforce our terms and policies, and comply with applicable law. We do not use your Content to train AI models. You retain any ownership rights in your Content.
Intellectual property rights
The Service and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Supono Holdings, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. We grant you a limited, personal, non-exclusive, non-transferable license to install and use the justmimic.ai extension and app for your own personal or internal business use, in accordance with these Terms.
The foregoing grant is that of a license, and not a transfer of title. Under such license you may not: (1) resell, sublicense or offer the Service to others; (2) modify or copy any of the materials or Services; (3) delete or alter any copyright, trademark or other proprietary rights notices; (4) attempt to decompile or reverse engineer any software contained in the Service, except as permitted by law; or (5) transfer the materials to another person or "mirror" the materials on any other server. No right, title or interest in or to the Service is transferred to you, and all rights not expressly granted are reserved by Supono Holdings.
Trademarks; feedback
The Supono Holdings and justmimic.ai names, logos and all related names, logos, products and Service names, designs and slogans are protected by applicable copyright and trademark law. You must not use such marks without the prior written permission of Supono Holdings.
You may choose to, or we may invite you to submit, comments, feedback or ideas about the Service ("Feedback"). By submitting any Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Supono Holdings under any fiduciary or other obligation, and that we are free to use the Feedback without any additional compensation to you.
Prohibited uses
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service: (a) in any way that violates any applicable federal, state, local or international law or regulation; (b) for the purpose of exploiting, harming or attempting to exploit or harm minors in any way; (c) to transmit, or procure the sending of, any advertising or promotional material without the recipient's consent, including any "junk mail", "chain letter" or "spam" or any other similar solicitation; (d) to impersonate or attempt to impersonate Supono Holdings, a Supono Holdings employee, another user or any other person or entity; (e) to access accounts, systems or data you are not authorized to access; or (f) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Supono Holdings or users of the Service or expose them to liability.
Additionally, you agree not to: (1) use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service; (2) use any robot, spider or other automatic means to access our servers other than through the justmimic.ai extension and app; (3) introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; (4) attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer or database connected to the Service; (5) attack the Service via a denial-of-service attack or a distributed denial-of-service attack; or (6) otherwise attempt to interfere with the proper working of the Service.
Monitoring and enforcement; termination
You understand and agree that Supono Holdings has the right to: (a) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Service; and/or (b) terminate or suspend your access to all or part of the Service for any violation of these Terms. Without limiting the foregoing, we have the right to cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone using the Service. YOU WAIVE AND HOLD HARMLESS SUPONO HOLDINGS LTD AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Third-party services and links
The Service works with third-party websites, apps and services (for example Google, Apple, Stripe, and the websites and apps you ask justmimic.ai to use). Supono Holdings is not responsible for their content, availability or practices, and your use of them is subject to their own terms. If you decide to access any third-party website or service, you do so entirely at your own risk.
Disclaimer of warranties
You understand that Supono Holdings cannot and does not guarantee or warrant that software, material, and/or files available for downloading from the internet or the Service will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
YOUR USE OF THE SERVICE, ITS CONTENT AND ANY ITEMS OBTAINED THROUGH THE SERVICE IS AT YOUR OWN RISK. THE SERVICE, ITS CONTENT AND ANY ITEMS OBTAINED THROUGH THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER SUPONO HOLDINGS LTD NOR ANY PERSON ASSOCIATED WITH SUPONO HOLDINGS LTD MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICE, INCLUDING THE ACCURACY OF AI-GENERATED ANSWERS OR THE RESULT OF ACTIONS THE SERVICE TAKES AT YOUR REQUEST. SUPONO HOLDINGS LTD HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation of liability
IN NO EVENT WILL SUPONO HOLDINGS LTD, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY WEBSITES LINKED TO IT, ANY CONTENT AVAILABLE THROUGH THE SERVICE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Indemnification
You agree to defend, indemnify and hold harmless Supono Holdings, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, any use of the Service's content, services and products other than as expressly authorized in these Terms.
Arbitration
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. This section (the "Arbitration Agreement") applies to and governs any dispute, controversy, or claim between you and us that arises out of or relates to, directly or indirectly: (a) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, or enforceability thereof; (b) access to or use of the Service, including receipt of any advertising, marketing, or other communications from us; (c) any transactions through, by, or using the Service; or (d) any other aspect of your relationship or transactions with us, directly or indirectly, as a user or consumer ("Claim" or collectively, "Claims"). The Arbitration Agreement shall apply, without limitation, to all Claims that arose or were asserted before or after your consent to these Terms. If you are a new user, you can reject and opt-out of this Arbitration Agreement within thirty (30) days of accepting these Terms by emailing us at support@suponoholdings.com with your first and last name and stating your intent to opt-out of the Arbitration Agreement. Opting out of this Arbitration Agreement does not affect the binding nature of any other part of these Terms, including the provisions regarding controlling law or in which courts any disputes must be brought.
For any Claim, you agree to first contact us at support@suponoholdings.com and attempt to resolve the dispute with us informally.
NOTHING IN THIS SECTION WILL BE DEEMED AS: PREVENTING US FROM SEEKING INJUNCTIVE OR OTHER EQUITABLE RELIEF FROM THE COURTS AS NECESSARY TO PREVENT THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF OUR DATA SECURITY, INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS; OR PREVENTING YOU FROM ASSERTING CLAIMS IN SMALL CLAIMS COURT, IF YOUR CLAIMS QUALIFY AND SO LONG AS THE MATTER REMAINS IN SUCH COURT AND ADVANCES ON ONLY AN INDIVIDUAL (NON-CLASS, NON-COLLECTIVE, AND NON-REPRESENTATIVE) BASIS.
If this Arbitration Agreement is found to be void, unenforceable, or unlawful, in whole or in part, the void, unenforceable, or unlawful provision, in whole or in part, shall be severed. Severance of the void, unenforceable, or unlawful provision, in whole or in part, shall have no impact on the remaining provisions of the Arbitration Agreement, which shall remain in force, or the parties' ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement. Notwithstanding the foregoing, if the Class Action/Jury Trial Waiver is found to be void, unenforceable, or unlawful, in whole or in part, because it would prevent you from seeking public injunctive relief, then any dispute regarding the entitlement to such relief (and only that relief) must be severed from arbitration and may be litigated in a civil court of competent jurisdiction. All other claims for relief subject to arbitration under this Arbitration Agreement shall be arbitrated under its terms, and the parties agree that litigation of any dispute regarding the entitlement to public injunctive relief shall be stayed pending the outcome of any individual claims in arbitration.
Class action/jury trial waiver
WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AND WE AGREE THAT THE ARBITRATOR MAY AWARD RELIEF ONLY TO AN INDIVIDUAL CLAIMANT AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF ON INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED MAY NOT AFFECT OTHER USERS. YOU AND WE AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Governing law and jurisdiction
All matters relating to the Service and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction). Any legal suit, action or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in the City of San Francisco although we retain the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Waiver and severability; entire agreement
No waiver by Supono Holdings of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Supono Holdings to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect. These Terms constitute the sole and entire agreement between you and us with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Service.
Contact
Questions about these Terms? Contact Supono Holdings LTD at support@suponoholdings.com (website: suponoholdings.com).